Privacy policy

Privacy Policy

ardor, LLC ("ardor*/ardorcompany") is dedicated to safeguarding your privacy. This privacy policy outlines how we handle the personal information we may gather from or about you, as well as your options regarding the use of your personal data and how to access, update, or delete it.

Section 1 - Personal Information We Receive and How We Use It

1.1. Information You Provide: We collect personal information when you voluntarily submit it directly to us through our website forms or by contacting us via phone, email, or other means. This includes data you provide when registering on our website, using the www.ardorcompany.com platform, participating in contests, promotions, surveys, reporting website issues, or utilizing other features of our Service. Please refer to Annex 1 for the categories of personal information you may provide.

1.2. Information from Other Sources: We may collaborate with third parties, such as technical, payment, and delivery service providers, advertising networks, analytics providers, search information providers, and credit reference agencies. Information about you may be received from them, based on your agreements with these parties.

1.3. Automated Data Collection: We may automatically collect personal information about your interactions with our Service, as well as details about the device you use to access our website. This includes device ID or unique identifiers, device type, geolocation, and computer/connection information. We may also gather data through cookies, web beacons, and similar technologies, which track your actions on our Service. Refer to Annex 2 for the categories of automatically collected personal information.

1.4. Supplementing Data: We may enhance the personal information we collect with data from third parties, adding it to your account information, such as demographic information, additional contact information, and credit check data, in compliance with applicable laws.

1.5. Data Linking: We may link or combine the personal information you provide, that which we collect or receive from other sources, and the information we gather automatically. This allows us to provide you with a personalized experience, regardless of how you interact with us.

1.6. Anonymized and Aggregated Data: We may anonymize and aggregate some of the personal information we collect, ensuring you remain unidentifiable. This information may be used for testing IT systems, research, data analysis, Service improvement, and product development. We may also share anonymized data with third parties.

Section 2 - Disclosure of Your Personal Information

2.1. No Sale of Personal Information: We do not sell your personal information. We share it with third parties only in specific situations, as detailed in Annex 1.

2.2. Legal Requirements: We may share your personal information if required or allowed by law, such as responding to a subpoena or investigating fraudulent activity.

2.3. Corporate Changes: In case of corporate changes, like a merger or asset sale, your personal information may be shared as part of the negotiation process.

2.4. Opt-Out Option: If we ever need to share your personal information for any other purpose, you will be informed in advance and have the right to opt-out.

2.5. Public Blogs: Our website may include publicly accessible blogs or community forums where information you provide can be viewed and used by others. If you want your personal information removed from such platforms, contact us at support@ardorcompany.com.

2.6. Testimonials: We may display personal testimonials on our site. Consent is obtained before posting these testimonials. You can update or delete your testimonial by contacting us at support@ardorcompany.com.

Section 3 - Rights Regarding Your Personal Information

3.1. Under applicable data and privacy protection laws, you have several rights concerning your personal information, as outlined in this section.

3.2. To exercise these rights, contact us via email at info@ardorcompany.com. We will respond within 45 days and verify your request using the information associated with your account. You can designate an authorized agent to exercise these rights on your behalf.

3.3. If you reside in the European Union (EU), ardor* is the controller of your personal information for European data protection legislation. You also have the right to lodge a complaint with your local data protection authority.

3.4. For California residents, you may designate an authorized agent to make requests under the California Consumer Privacy Act. Written permission is required.

Section 4 - Marketing and Advertising

4.1. We may contact you with information about ardor* and our products or services, primarily through electronic means. You can opt-out of such messages by selecting preferences or using the email preferences link in our emails.

Section 5 - Storing and Transferring Your Information

5.1. Your information is stored securely on controlled-access servers. Payment transactions are encrypted in transit. You are responsible for keeping your login credentials confidential.

5.2. While we take reasonable security measures, we cannot guarantee the security of data transmitted over the internet. Once received, we use strict procedures to prevent unauthorized access.

Section 6 - Retaining Your Information

6.1. We retain your personal information only as long as necessary for its intended purposes. We may also retain data from closed accounts to comply with legal requirements.

Section 7 - Cookies and Similar Technologies

7.1. Our Service uses cookies to enhance your user experience, monitor and improve our Service, and for other purposes. These include strictly necessary, analytical/performance, functionality, and targeting/marketing cookies.

7.2. Third parties may also use cookies. You can modify your browser settings to decline cookies, but this may limit access to parts of our site.

Section 8 - Links to Third-Party Websites

8.1. Our website may contain links to third-party websites. We are not responsible for their privacy policies; please review them before sharing any information.

8.2. Some pages may use framing techniques, where your personal information is provided to third parties, not ardor*.

Section 9 - Our Policy Regarding Children

9.1. Our website is not intended for children under 18. We do not knowingly collect personal information from individuals under 18. If you believe we have such information, please contact us at support@ardorcompany.com.

Section 10 - Changes to the Policy

10.1. We may update this privacy policy. Material changes will be indicated by the "last modified" date at the beginning of the policy. Your continued use of our website after changes are posted indicates your acceptance.

Section 11 - Notice

11.1. We will contact you through email or website notices for various purposes. You can opt-out of specific types of contact.

Section 12 - Our Contact Information

12.1. You can reach us with questions or requests regarding this privacy policy at support@ardorcompany.com or by mail at the provided address:

ardor LLC

PO Box 967 Waukee, IA 50263

Attn: Ardor Web Operations support@ardorcompany.com