Terms of service

TERMS OF USE

These terms and conditions of use (the "terms") set forth the terms on which ardor co ("ardor*") provides you access to this web site ("Site"). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately cease the use of this site.

 

DISCLAIMER

You expressly acknowledge that your use of this site is at your sole risk. ardor* is providing this site and its contents on an "as is, as available" basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, ardor* disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose – some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, ardor* does not represent or warrant that the information or merchandise provided through this site is accurate, complete, or current.

Products, price, and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract, or otherwise shall ardor* nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers, or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. ardor* also assumes no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site ('Content') are the property of ardor*, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of ardor*.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with ardor*. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate ardor*'s copyright, trademark, and other proprietary rights.

All Content on the Site is protected by United States copyright, trademark, and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks, and trade names which ardor* uses in connection with the Site shall remain the exclusive property of ardor*. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of ardor*. All other trademarks, product names, and company names or logos on the Site are the property of their respective owners.

SITE CONTENTS

LINKS TO THIRD-PARTY SITES

The Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of ardor*, and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site or any changes or updates to a Linked Site. ardor* is not responsible for webcasting or any other form of transmission received from any Linked Site. ardor* is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by ardor* of the Linked Site or any association with its operators.

SHOPPING

ardor* does not guarantee, warrant, or endorse any product or service not manufactured or performed by ardor*, nor does ardor* have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by ardor*. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access ardor*.

ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. ardor* reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Upon submission of your order, you will receive a confirmation of receipt by email. However, until you receive a shipping confirmation or, in the alternative, until the Products ordered are actually shipped.

Prior to sending such shipping confirmation, ardor* reserves the right to reject an order based on a lack or limitation of availability of Products ordered.

ORDER PROCESSING

Orders placed on ardorcompany.com are processed Monday-Friday 8:00 am - 3:00 pm PST and shipped within 3-7 business days, excluding weekends and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

Disclaimer: Cancellation and address modification requests for orders placed on Friday-Sunday or non-business days will not be accepted.

COLOR

We have made every effort to display as accurately as possible the colors of the advertised products that appear on the Site. However, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor will display any color accurately.

ORDER CANCELLATIONS

By clicking the button "Pay Now," you submit a legally binding offer. After clicking “Pay Now,” your order will be submitted, and you will no longer be able to cancel or change your order.

After the submission of your order, you will receive an email confirmation. The order that you submit to us does not become binding upon ardor*; however, until you receive a shipping confirmation or, until the products ordered are shipped. Prior to sending your shipping confirmation, ardor* reserves the right to reject an order based on a lack or limitation of availability of products ordered.

DELIVERY/ PARTIAL DELIVERIES

ardor* shall use its reasonable efforts to deliver the products to you by the agreed-upon date; however, time shall not be of the essence. Except in cases of willful misconduct or gross negligence, we shall not be liable to you for delays in delivery or damage to the products while in transit. ardor* may, within its discretion, cancel a customer's order due to delays or shortages in supply. In this event, we will immediately inform you of the unavailability of the item and refund all payments, if any, previously rendered by you for the item and its delivery.

We are entitled to make partial deliveries of products ordered.

RETURNS

By using our returns portal, all ardorcompany.com return submissions are reviewed for approval.

Items being returned must be in their original condition with the tags. Include the ardor* packing slip in your package to help us process your return. We only accept returns from purchases made on ardor*.com. Once your return is delivered, allow 3-5 business days for inspection. Once inspected, please allow 1-2 business days for your refund to be processed.

If abuse of returns is identified, ardor* reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site if you fail to comply with any term or provision.

PRIVACY

ardor* agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.

INDEMNIFICATION

You agree to defend, indemnify, and hold ardor* harmless against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Site.

SHIPPING

Lost or Stolen Packages: ardor* is not responsible for any lost or stolen shipments confirmed delivered by the courier. We advise you to contact your payment provider. If your package does not arrive, please contact our customer service.